The unit is one of the Directorates found at DCI Headquarters Nairobi and was formed in the year 2001.
Functions:
- To receive and record all complaints made at DCI Hqrs and advise on the appropriate action to be taken.
- Receive and investigate complaints against police made at DCI headquarters as directed by the DCI.
- Liaising with the office of the Inspector General of Police, Internal Affairs Unit, Office of the Director of Public Prosecutions,
- Independent Policing Oversight Authority, Omdusman, Regional Counties, Counties and other Police Units on matters of complaints against police.
- Perusing and advising the DCI through legal section on all files forwarded to DCI headquarters on issues concerning complaints against police.
- Maintaining of inquiry registers both general and complaints against police. Also the unit maintains registers of gifts received, gifts given and conflict of interest.
- Writing referral letters of complaints to respective RCIO’s, Counties, Sub-Counties and other sections within DCI Headquarters for action.
- Deals with all complaints and conflicts of interests reported against police officers.
- Give feedback to members of public on the progress of investigation of complaints and the outcome once investigation is completed.
- Any other assignments as maybe directed by the DCI.